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FAQ

In this section, you will be able to find the right answer to the many questions that are most frequently asked by our guests.

WHY IS THE BETTER TO BOOK ON THIS OFFICIAL WEBSITE RATHER THAN ON ANOTHER SUCH AS BOOKING OR EXPEDIA?

Because on this official website:

You will have access to exclusive offers and rates
Booking is always easy and totally secure
You will enjoy direct contact with our expert staff

WHEN DO WE CHECK-IN AND CHECK-OUT?

Check-in starts at 14.00 (2pm). Check-out is at 11.00 at the Hotel Santa Margherita Palace Suites. If you so desire, on the day of your check-out, you can leave your luggage/baggage with us where it will be cared for at the hotel letting you pass the rest of the day on the beach or sightseeing.

WHAT CREDIT CARDS DO YOU ACCEPT?

We accept VISA, MASTERCARD, AMEX and DINERS.

WHAT ARE YOUR CANCELLATION TERMS?

When you confirm a booking a deposit of 30% is required Cancellation terms:

From Dal 21 June to 25 August: up to 15 days prior to your arrival no penalty is levied. From 14 to 7 days, 50% of the total due. From 6 to 0 days, 100% of the total is due.
For other periods: Until 7 days of your arrival, no penalty. From 6 to 3 days, 50% of the total due. From 2 days, 100% of the total due.

We kindly request that you always carefully examine the terms of cancellation during your booking, because the terms are variable depending on the time of the season.

DO YOU HAVE WI-FI CONNECTION?

Yes. And it is complimentary and in all the apartments. But, if you did not bring your smartphone or computer, you can use the complimentary Internet point in the Hotel Santa Margherita Palace.

WHAT ABOUT PARKING?

There is a private parking place in Corso Rainusso. As an alternative, you can park in parking spaces, at a cost, along the street. There is also available a garage that has special rates for guests visiting our hotel.

DO YOU WELCOME ANIMALS?

No. For now we are not properly equipped to accept your pets

Offers

LHP Suite Portofino

Sea Escape - Weekend

This year choose Portofino for a sea escape, live the chic a...
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LHP Suite Portofino

Prepay & Save - Save up t...

Prepaid, non refundable rate
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