Any doubts? Here below you can find the answers to the most asked questions from our guests.
WHY IS IT MORE CONVENIENT BOOKING THROUGH THIS OFFICIAL WEB SITE RATHER THAN THROUGH ANOTHER SITE, SUCH AS BOOKING.COM OR EXPEDIA?
Why you should book on this official web site:
- You will have access to exclusive rates and offers - You will receive a FREE WELCOME DRINK upon arrival - The reservation process is hassle free and completely safe - You will benefit from a personalized service delivered from our staff
AT WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check in is possible starting from 2 pm, while it is possible to check out up to noon. If you wish, you can leave the luggage safely with our front desk staff and visit Milan without having to carry your bags around.
WHICH CREDIT CARDS DO YOU ACCEPT?
We accept Visa, Mastercard, Amex and Diners.
WHAT IS YOUR CANCELLATION POLICY?
No charges apply for cancellations and amendments up to 24 hours prior the arrival day. The first night will be debited for cancellations within 24 hours prior arrival day or in case of no-shows.
For those travelling to attend an exhibition at Milano Fiera, the cancellation is free of charge up to 5-7 days prior arrival date. For the exhibition Salone Del Mobile the cancellation is free of charge up to 30 days prior arrival date.
Special Offers and Packages are subject to special cancellation terms and conditions, we advise you to check always all terms and conditions before finalizing the bookings.
DO YOU OFFER WI-FI CONNECTION?
Yes, you can benefit from free WI-FI connection in all bedrooms and common spaces.
DO YOU HAVE CAR PARK?
There are 2 parking slots in front of the hotel (the cost is 15,00 €/ per day). We also have an agreement with a nearby garage (the cost is 25,00 €/ per day) and other private car parks in the area.
DO YOU HAVE SPECIAL MENU FOR COELIACS?
Yes, under request we offer gluten free products for breakfast.
DO YOU ACCEPT PETS?
We do accept only small pets at an extra cost of 15,00 € per day.